Shipping Policy
Welcome to Chaotic Melodic! We're thrilled to have you as a customer and want to ensure a smooth and enjoyable shopping experience. Please review our shipping policy below.
Shipping Rates & Delivery Times
We offer free standard shipping on all orders within the U.S. The estimated delivery times are as follows:
- Melodic Ready To Ship: 1-2 weeks
- Chaotic Made To Order Patchwork: 6-8 weeks
- Chaotic Made To Order Weaved: 4-5 Weeks
We also sometimes offer a rushed shipping option on certain Made to Order pieces.
- Chaotic Made To Order Patchwork RUSHED: 4-5 Weeks
- Chaotic Made To Order Weaved RUSHED: 2-3 Weeks
Processing times are subject to change depending on seasonality and availability. For the most updated processing times, please refer to @chaotic_melodic on Instagram.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your package’s progress.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at chaoticmelodicstudio@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible and ensure you receive your order.
Order Changes & Cancellations
If you need to make changes to your order or cancel it, please contact us within 24 hours of placing your order. Once your order has begun processing, we may not be able to accommodate changes or cancellations.
Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at chaoticmelodicstudio@gmail.com. We are here to help and ensure your shopping experience is as smooth as possible.
Thank you for choosing Chaotic Melodic. We appreciate your support and look forward to bringing a touch of chaos and melody to your life!
Unleash your inner chaos!