FAQs

Welcome to the Chaotic Melodic FAQ page! Here, you’ll find answers to some of our most frequently asked questions. If you have any other questions or need further assistance, feel free to contact us.

1. How do customizable items work?

Customizable items are designed to allow you to create a unique piece that reflects your personal style. Here’s how it works:

  • Fabric Selection: Choose from a wide array of original design fabrics to create your own patchwork or weaved piece. You’ll select all the fabrics you want to include based on the number specified for each item.
  • Mystery Option: If you prefer, you can select the mystery option to let us surprise you with our fabric choices.
  • Customization Details: Refer to the provided fabric selection guides to see where each fabric will appear on the garment.
  • Unique and Made-to-Order: Each custom item is one-of-a-kind and made-to-order, reflecting the unique choices you’ve made.

2. What is the processing time?

  • Custom Items: The current processing time for custom items is 4-5 weeks. This is subject to change, so please check our Instagram @chaotic_melodic for the most up-to-date processing times.
  • Ready-to-Ship Items: The processing time for ready-to-ship items is 1-2 weeks.

3. What is the difference between Chaotic made-to-order and Melodic ready-to-ship items?

  • Chaotic Made-to-Order: These are a mix of custom items that you design by selecting fabrics and customization details and unique collection items. They are made specifically for you and take 4-5 weeks to process.
  • Melodic Ready-to-Ship: These items are pre-made and ready to ship within 1-2 weeks. They are not customizable but are available for immediate purchase and delivery.

4. How do I know what size to order?

We provide detailed size charts for each item on our product pages to help you choose the best size. Please refer to these charts and compare them to your measurements to ensure a good fit. If you’re between sizes or need further assistance, feel free to contact us for personalized advice.

5. How should I care for my items?

To keep your Chaotic Melodic items looking their best:

  • General Care: Follow the care instructions provided with your item. In general, hand wash or machine wash on a gentle cycle with cold water to preserve the colors and fabric.
  • Drying: Air dry your items or tumble dry on a low heat setting. Avoid high heat, which can damage the fabric and cause shrinkage.
  • Storage: Store your items in a cool, dry place to prevent damage and fading.

If you have any other questions or need further assistance, don’t hesitate to reach out to us at chaoticmelodicstudio@gmail.com. We’re here to help!

Unleash your inner chaos!